DELIVERY
UK STANDARD DELIVERY - £5.95 (orders over £50 may require a signature for delivery). Delivery is within 7 working days.
INTERNATIONAL SHIPPING (EUROPE) - £14.99
INTERNATIONAL SHIPPING (USA) £19.99
RETURNS
We really hope you are satisfied with your order, however if for some reason you are not satisfied with your purchase you can return it to us within 14 days of your receipt.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. We have the right to reject your return request if the item appears to have been used or worn.
To start a return, you can contact us at shop@heritagedaily.com. Items sent back to us without first requesting a return will not be accepted. The costs of shipping returns will not be refunded unless the items are faulty.
The buyer is responsible for the cost of return shipping and duty charges back to the UK and items must be undamaged and in their original packaging.
EXCEPTIONS / NON-RETURNABLE ITEMS
Earrings are non-refundable due to hygiene reasons.
Unfortunately, we cannot accept returns on sale items or gift cards.
DAMAGE & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.